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Support services ...
FROM an initial enquiry to replacement or upgrade, IRPCO support does not end after the initial sale.
We can offer a full range of services to meet your requirements:-
Calibration & Service Contracts (click for more info)
Instrument Repairs & Modifications
As authorised Service Agents for Eurotherm Ltd, we maintain large stocks of spares for both current and obsolete instruments and can offer repair either on site or at our workshop.
All repairs, both on site and workshop based are controlled under our BS EN ISO 9001:2000 accredited Quality Procedures.
Additionally, any parts or components repaired or replaced are guaranteed for 12 months against the same fault recurring.
21 CFR Part II - Electronic Records & Signatures
We are able to supply, complete with documentation, Control Monitoring Equipment which meets the requirements of 21 CFR Part 11 and GAMP4.
Features of these products include:
● Tamperproof Data Recording
● Audit Trails
● Signing & Authorisation Requirements
● Access Control and
● Automatic Password Expiry
This is particularly relevant to the new legislations introduced into the Pharmaceutical Industry.
Control Panels (click for more info)
Commissioning and on site support
The configuration and operation of equipment, particularly complex electronic control systems, can prove to be a daunting task.
We have a team of qualified, experienced engineers who can assist in the installation, wiring, configuration and commissioning of both new and existing instrumentation and plant.
Training
We have the expertise and manpower to provide training on a wide range of subjects from "Control Basics" to "Advanced software and Digital Communication", and also "Thyristor Control".
Each course is tailored to suit the individual client requirements and is carried out at the customer's premises, to minimise disruption. Alternatively, we can arrange for the training to be carried out at IRPCO, if required.
Training sessions are limited to a maximum of 6 persons and vary in time, according to the required syllabus. All training literature is supplied by IRPCO.
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